Shipping, Returns & Product Info
About Our Products
Most of our products are designed and hand-drawn by Kathy d. Clark, owner of Lace & Whimsy Studio. Some designs incorporate vintage public domain imagery, remixed in our signature whimsical style. Individual product listings include specific details — if anything's unclear, just ask.
Most products are printed and cut in-house by Kathy herself. A small selection of products are produced by trusted third-party manufacturers or makers — including candlesticks (produced by BOONIES Design & Fabrication), enamel pins, zines, and some of our die-cut stickers.
All products are for personal use only. Commercial use of any kind is strictly prohibited without a prior written agreement.
Shipping
Shipping rates are calculated at checkout based on your location and order weight.
Orders are generally fulfilled within one week of purchase. If processing times are running longer than usual, we'll note it in the announcement bar at the top of the site.
We're based in Wilmington, Delaware, USA — and we ship worldwide.
International customers are responsible for any customs fees, import duties, or taxes that may apply in their country. These are outside our control and cannot be refunded.
You'll receive an email notification once your order ships. After your package is handed off to the carrier, we are not responsible for delays. If it's been more than two weeks (three weeks for international orders) since your shipping notification and nothing has arrived, get in touch — we'll look into it and do our best to help.
If you need your order by a specific date, please contact us before placing your order to discuss rush shipping options.
Returns & Refunds
All sales are final. We do not accept returns.
That said, we inspect every order before it leaves the studio — and if something arrives wrong, missing, or damaged, we want to know about it. Please contact us within one week of receiving your order and we'll make it right.