Shop Policies

About Our Products

Most of our products are designed & illustrated by owner, Kathy d. Clark. Some of our products are designed using vintage public domain images, which are then remixed in a sassy, whimsical way. The shop also features some hand-picked stationery products and artist collaborations that complement our own original designs. Each individual product listing typically has specific details, but if anything is unclear, just ask. 

Most of our products are printed and cut in-house by the Lace & Whimsy team. Some items, such as enamel pins & holographic stickers, are designed by Kathy and then produced by third party manufacturers.

Shipping Policies

Shipping rates vary and are determined at checkout based on your shipping location and the size of your order.

Orders are generally fulfilled within a week of ordering. (If processing times are expected to be longer than usual, we will have pop-up announcement letting you know!)

You will get an email notification once we have your order ready to go out the door. Orders ship from Delaware so if you are local, you should have your order within a couple days. If you live further, well it just depends. Email if it's been over two weeks and we'll look into things on our end. 

Lace & Whimsy is based in the United States. We ship worldwide! International customers are responsible for any customs fees, import taxes, or other fees that may apply based on your location.

Once your package has been handed over to the carrier, we are not responsible for any shipping delays. If it's been over two weeks since you received a shipping notification, get in touch and we’ll do our best to help you.

Returns & Refund Policies

We do not accept returns. All sales are final.

If there is a problem with your order, please contact us within a week of receiving. We inspect every item before it leaves our studio, but mistakes do happen. If an item is missing from your order or your stickers don't seem to be peeling properly, get in touch and we'll make it right. 

Subscription Policies

Click here to read subscription info & policies.

Wholesale Policies

Click here to read wholesale info & policies.